I'm available for business trips to other cities for projects lasting a month or longer.
AI Support Plans for Wineries
Reduce support workload while delivering a better customer experience
$345
/month
Starter
Enterprise
Business
Capabilities
Everything in Business, plus:
- Multi-location support
- Advanced integrations
- Custom workflows and automations
- Flexible configuration to match your processes
- Dedicated onboarding and support
Capabilities
Everything in Starter, plus:
Integrations
RedChirp
DTC Platforms
UPS, FedEx
Channel
Live chat
Email
Voicemail
Custom
A flexible, fully customizable platform for your customer support team. Built around your workflows — we tailor the platform to fit your needs
The complete toolkit for high-volume wineries
Channel
Live chat
Integrations
RedChirp
Capabilities
- Answers guest questions 24/7
- Reservations
- Wine recomendations
- Lead capture (email & SMS)
- Upsells during conversations
- Wine club sign-ups
- Handoff to your team when needed
- Basic performance reporting
$149
/month
Best for small wineries starting their digital journey with AI guest engagement
$345
/month
Enterprise
Business
Capabilities
Everything in Business, plus:
- Advanced integrations
- Multi-location support
- Custom workflows and automations
- Flexible configuration to match your processes
- Dedicated onboarding and support
Capabilities
Everything in Starter, plus:
- Track orders and resolve issues
Integrations
RedChirp
DTC Platforms
UPS, FedEx
Channel
Live chat
Email
Voicemail
Custom
A flexible, fully customizable platform for your customer support team. Built around your workflows — we tailor the platform to fit your needs
The complete toolkit for high-volume wineries
Channel
Live chat
Integrations
RedChirp
Capabilities
- Answers guest questions 24/7
- Reservations
- Wine recomendations
- Lead capture (email & SMS)
- Upsells during conversations
- Wine club sign-ups
- Handoff to your team when needed
- Basic performance reporting
$149
/month
Best for small wineries starting their digital journey with AI guest engagement
Starter
Enhance your plan with add-ons
Voice Concierge
Let AI handle guest calls — instantly and naturally
Coming soon
*Available as an add-on for all plans
Channels bundle
Email + voicemail in one package — save $31/month
$149/mo
*Available as an add-on for Starter
Voicemail
Turn missed calls into text conversations with guests
$90/mo
*Available as an add-on for Starter
Email support
Handle guest inquiries via email with AI-powered responses
$90/mo
*Available as an add-on for Starter
Wine club shipment management
Guests can easily manage their wine club shipments without contacting your team.
They can skip a shipment, swap wines, or update delivery preferences directly through AI.
They can skip a shipment, swap wines, or update delivery preferences directly through AI.
Wine club subscription management
Guests can pause, resume, or cancel their memberships and update billing details directly through AI — no support needed.
Sync with your DTC platform
Automatically sync orders, memberships, and guest data with your DTC system — keeping everything up to date in real time.
Automate retention and reduce churn
Automatically sync orders, memberships, and guest data with your DTC system — keeping everything up to date in real time.
Smart ticketing system
All conversations are organized in one dashboard, with AI automatically prioritizing what needs attention based on topic and sentiment.
Get daily visibility into after-hours activity and a summary of weekend conversations.
Get daily visibility into after-hours activity and a summary of weekend conversations.